Firstly, appologies to anyone who has tried to use our service since Friday 31st October, (yes, halloween night), I can assure you
that I received the biggest fright of anyone I know. To find that your registrar that sits happily taking your money year on year,
out of the blue suspends your primary domain. And then proceeds to ignore all support requests over the weekend in an effort to get
the service reactivated. Finally today, we have our domain back and I can login to our servers.
Unfortunately I cannot go into details of this matter, but to sum up the problem, there are too many inexperienced button pushers
sat on support desks, that do not understand the magnitude of the damage they can cause due to suspending a domain without full and
propper knowledge and investigation of technical matters that are way out of the scope of their little padded world.
After a very stressful weekend, i'm going to lay down.
1st June, 2006 : Spam
It has come to our attention that lots of emails are floating around the internet pretending to come from us.
They are taking the form of a random user name followed by @twisted4life.com. Consequently all the failed spam emails
are bouncing back to our servers, and over the past week caused quite a backlog of email in our queue, not to mention
the extra load on the servers in general. Thank you, whoever you are, that started this avalanche of spam in our name,
now please stop it.
20th April, 2006 : SERVER IP CHANGE
We will soon be changing the IP of our seconday DNS server. This slight change of hosting setup is required for us to maintain our commitment to free and fixed low prices.
You will need to update your primary DNS servers' configuration, to allow the new IP to fetch your zone file.
The new IP for ns1.twisted4life.com will be 202.157.182.142
Please remember also to update your firewall settings to allow this through.
We will be monitoring any excessive transfer failures and contacting the domain holders individually during this change over period to help resolve problems.
Sample config for BIND
zone "yourdomain.com" {
type master;
file "yourdomain.com";
allow-transfer {
202.157.182.142;
};
};
You can check if your domain is transferring correctly by logging into your account and inspecting the information panel.